Please contact support with the following questions:

Where are you located ?

What is your Current internet download speed?

What speed you getting when downloading from yams?

Are you using a download manager program such as Flashget & DAP?

Is the speed consistent 24/7 or only some times?

Please do a speedtest on:

and let me know what speed you getting.

Also try download the following file and let me know your download speed: