if you see the below error when trying to playback content from AstreamWeb:
one or more items failed to play. 
check the log file for details

This most likely mean your AstreamWeb play is corrupted and therefore need to perform a clear data.
if you dont know how to do a clear data, click here for instructions : Clear Data


If you are AT&T customer click this link: Deactivate Armor


Ensure no other security software is blocking our services on the router. typical internet providers now have an app where you can monitor traffic and allow and disallow traffic.