Helpdesk

Other 5

• Proxy,VPN and other safe browsing software not supported on astreamweb
• No Sound When playing Movies
• Enable Oculus Quest Developer Account
• AT&T Unblock Astreamweb content
• Slow Performance buffering issue

Fire TV Devices 10

• How to Clear Data On Fire TV Device (to reset KODI/AstreamWeb Play)
• Fire TV Screen Zoomed in
• [Fire TV] How to Install Astreamweb on Fire TV [Direct Install]
• 4K Setup for Fire TV
• How To Bring Fire TV App To the home screen

View all 10

Windows 3

• How to Install AstreamWeb Play On Windows
• How to Use Ping, Traceroute, and MTR
• How to install AstreamWeb on Windows And MAC os

Mac 2

• Fire TV Install For MAC
• Download Manager for MAC & Windows

Sony TV 1

• Sony TV install instructions [Direct Install]

Android Phone and Tablet 0

IOS Devices [Ipad, Iphone, Apple TV 4] 3

• Premium IPTV on Apple TV 4 [Paid App]
• IPTV On IOS devices [IPad / Iphone / Apple TV 4]
• On Demand Widget for Iphone

Nvidia Shield 0

Games 0

Subtitle Question 2

• How To Enable Subtitle On AstreamWeb
• Multi Audio Option

AstreamWeb / Kodi Specific 15

• How To Uninstall and Reinstall AstreamWeb Plugin on Kodi
• Kodi black screen problem - no playback, audio works fine.
• No Sound on my Kodi (Including HD for ouya)
• Getting python failed error, maintenance or how to update the plugin
• Some channels are airing in 4:3 format or small screen

View all 15

Astreamweb IPTV 4

• Channels Offline
• Playback IPTV and Movies on PC / MAC
• AstreamIPTV V2 Installation Instruction
• IPTV playback issue

Account Specific 7

• Account Suspended
• How To Referrer My Friend
• How To Change Password or Retrieve New Password or Login credentials
• The Difference Between The Available Packages
• Day passes (1 day and 5 day passes) (on holiday?)(Avoid being suspended)

View all 7

Billing Specific 6

• How to downgrade my package
• How To Upgrade To Standard or Premium
• Double Payment, Paid twice
• Reactivating Old Member
• Credit Card Expired

View all 6

Download Specific 4

• How To Download Using DAP (Download Accelerator Plus)
• How To Access Mp3 Songs
• FTP / Filezilla / DAP not connecting
• Download Speed Problem

Content Questions 2

• Better Quality Movie Upload
• Movie Requests