Helpdesk

Other 5

• Proxy,VPN and other safe browsing software not supported
• Trend Micro Internet Security NOT SUPPORTED!
• Do You Support Android Boxes, Tablet Or Phone?
• No Sound When playing Movies
• Adult Access / Adult Pin Code / Device authorisation

Fire TV Devices 8

• How to Clear Data On Fire TV Device (to reset KODI/AstreamWeb Play)
• Fire TV Screen Zoomed in
• [Fire TV] How to Install Astreamweb on Fire TV [Direct Install]
• 4K Setup for Fire TV
• How To Bring Fire TV App To the home screen

See all 8 articles

Windows 3

• How to Install AstreamWeb Play On Windows
• How to Use Ping, Traceroute, and MTR
• How to install AstreamWeb on Windows And MAC os

Mac 2

• Fire TV Install For MAC
• Download Manager for MAC & Windows

Sony TV 1

• Sony TV install instructions [Direct Install]

Android Phone and Tablet 1

• How To Install AstreamWeb Play onto Android Compatible Devices.

IOS Devices [Ipad, Iphone, Apple TV 4] 2

• Premium IPTV on Apple TV 4 [Paid App]
• IPTV On IOS devices [IPad / Iphone / Apple TV 4]

Nvidia Shield 0

Games 1

• Sideload Games on Oculus Quest

Subtitle Question 1

• How To Enable Subtitle On AstreamWeb

AstreamWeb / Kodi Specific 12

• How To Uninstall and Reinstall AstreamWeb Plugin on Kodi
• Kodi black screen problem - no playback, audio works fine.
• No Sound on my Kodi (Including HD for ouya)
• Getting python failed error, maintenance or how to update the plugin
• Some channels are airing in 4:3 format or small screen

See all 12 articles

Astreamweb IPTV 3

• Channels Offline
• Playback IPTV on PC / MAC
• AstreamIPTV V2 Installation Instruction

Account Specific 6

• Account Suspended
• How To Referrer My Friend
• How To Change Password or Retrieve New Password or Login credentials
• The Difference Between The Available Packages
• Day passes (1 day and 5 day passes) (on holiday?)(Avoid being suspended)

See all 6 articles

Billing Specific 6

• How to downgrade my package
• How To Upgrade To Standard or Premium
• Double Payment, Paid twice
• Reactivating Old Member
• Credit Card Expired

See all 6 articles

Download Specific 4

• How To Download Using DAP (Download Accelerator Plus)
• How To Access Mp3 Songs
• FTP / Filezilla / DAP not connecting
• Download Speed Problem

Content Questions 2

• Better Quality Movie Upload
• Movie Requests