Helpdesk

Other 5

• Proxy,VPN and other safe browsing software not supported
• Slow Performance buffering issue
• Privacy Mode - What is it?
• Login Instructions for Iphone/iPad or Android Phone/Tablet or Windows PC
• How to use your (On Demand) Personal/Group folder in AstreamWeb Play APP

Fire TV Devices 7

• How to Clear Data On Fire TV Device (to reset Astream Player)
• Fire TV Screen Zoomed in
• AstreamPlay Installation Guide (Fire tv / Google TV / Android Device)
• How To Bring Fire TV App To the home screen
• How to remove or reset a device

View all 7

Windows/Mac 3

• How to Use Ping, Traceroute, and MTR
• Astream Player Windows APP
• No Sound When playing Movies On Website

Nvidia 1

• Nvidia and Sony Devices (App Permission)

Android Phone and Tablet 2

• Astream Player on Android Phone and Tablet
• Astream Player (TV Version) For VR & Android Tablets

IOS Devices [Ipad, Iphone, Apple TV 4] 3

• Premium IPTV on Apple TV 4 [Paid App]
• On Demand Widget for Iphone
• Astream Player on IOS iPhone and iPad

Subtitle / Audio Question 2

• How To Enable Subtitle On AstreamWeb
• Multi Audio Option

Astreamweb IPTV 4

• Playback IPTV and Movies on PC / MAC - (Using VLC)
• AstreamIPTV V2 Installation Instruction
• How to hide a category on AstreamIPTV
• [AstreamIPTV] Sort Category by A-Z

Account Specific 4

• How To Change Password or Retrieve New Password or Login credentials
• Day passes (1 day and 5 day passes) (on holiday?)(Avoid being suspended)
• Account Expired
• Privilege Feature - Explained

Billing Specific 6

• How to downgrade my package
• How To Upgrade To Standard or Premium
• Double Payment, Paid twice
• Reactivating Old Member
• Credit Card Expired

View all 6